Operational Review

and Interim Management

•   Operational reviews/business optimization studies can be required under a variety of circumstances, for example, to help understand and remedy factors that have led to underperformance, in connection with a refurbishment project, or when assessing potential acquisition of a project.
•   The Operational Review process typically involves some or all of the following steps:
•     Architectural/structural review;
•     Internal management interviews, processes audit and gap analysis;
•     External market research and gap analysis;
•     Regional/international product or service benchmarking to determine best practices;
•     Creation of profit improvement strategies, together with refurbishment/upgrading, business and/or marketing plans.
•   We also undertake interim hotel management where required in connection with this process.